Building an effective team is a craft not an automatic event

Understanding how different types work together and how to get the best out of each team member is a skill. Using different tools you can not only get a better understanding yourself, you can also help team members to understand each other and work together more productively.

For example the Myer Briggs Type Indicator is one such tool.  It can be used to assist people to build an understanding of their differences and similarities, particularly with respect to energy source, information gathering, decision making style, lifestyle and work patterns.  It is widely used for personal development, team building, conflict resolution and career exploration.  Over fifty years of research and development have demonstrated the reliability and validity of the instrument.Participants Feedback:

“After five years I still think it’s the best and most significant training we’ve done.” Customer Service Team Manager

“Oh now I get it – I could do it differently.” Independent Retailer

“So my staff aren’t just out to get me? They’re just different. At last we can make a difference. Thanks!” Manager of multi-functional team”

Participants will learn how to:

  • Play to their strengths
  • Avoid & resolve conflict
  • Identify gaps in the team
  • Discover how your team style
    works best with customers
  • Build self-understanding
  • Appreciate diversity
  • Use it to aid career development
  • Build communication strategies
  • Give & receive feedback  effectively
  • Work together more effectively
  • Identify and develop strengths
    and weaknesses
  • Develop leaders,  managers, teams
    and HR expertise
  • Encourage team members to
    understand and appreciate different strengths