Managing conflict effectively is a skill – not a personality trait.

Understanding what drives conflict, how to disentangle it and how to manage the emotions around it is a skill set that can be taught. Skills that are valuable in the workplace and in your personal life. Skills that can change your life – for the better. Skills that improve productivity, relationships and capacity.

We offer:

  • 1 & 2 day workshops designed to take groups through interactive activities to teach the key principles of conflict resolution and accelerate understanding
  • Personal coaching for leaders, managers and individuals to explore and develop strategies to manage their ‘hot spots’ and improve their career options.

Participants learn

  • To recognise the physiology of conflict
  • To understand the components of conflict
  • How to think outside the square
  • How to build bridges to success
  • State your case effectively in tough times
  • Reshape power
  • How to manage emotions – yours and theirs
  • The difference between being right or effective
  • The power of a map
  • To design options for successful outcomes
  • Negotiation skills
  • Mediation skills