“What if I train them and they leave?” …

“What if you don’t train them and they stay?”

(Tom O’Toole of Beechworth Bakery)

The people who work for you are your business. Supporting and developing them to do their jobs effectively is also your business.

We work with businesses and organisations to improve team performance through developing better people skills. People skills that translate into better customer service, less conflict, easier staff and team management.

Popular workshop topics include:

  • Understanding people for customer service, teams, committees and boards
  • Effectively manage conflict for improved team behaviour, customer relations or staff relationships
  • Career development and coaching for performance and understanding the people on your team
  • Emotional Intelligence for sharpening skills to manage staff or teams

Some of the organisations I have had the privilege of working with include:

  • Latrobe Community Health
  • Cooinda Hill
  • ACFE Gippsland
  • West Gippsland Trade Training Alliance
  • Master Grocers Australia
  • Local Learning and Employment Network
  • Gippsland Regional Neighbourhood Houses
  • Melbourne Water
  • South Gippsland Water
  • School Focussed Youth Service
  • Parks Victoria
  • Northern Territory Cattlemen Association
  • Rural Scope